Replacement Disc Policy

 

I happen to believe satisfied customers are created on a day-to-day basis. I will always do what I can to make your experience with us pleasurable while you continue to enjoy some of the sci-fi and horror movies we have in our inventory.

 

We offer all customers a free replacement disc, good for 14-days (from Shipping Date) in the event any of the following circumstances occur:

 

  1. DVD arrives damaged during shipment.
  2. Never received DVD.
  3. Received wrong DVD.
  4. DVD will not play back correctly.

 

Replacement disc are shipped the same business day provided we get the request prior to 10:00 a.m. PST. Please fill out the short form below to start the replacement process.

 

Replacement Disc

 

Please Note:

All Cancellation or Refund request MUST be made prior to shipment, which must occur with-in the 24-hour period subsequent to order placement. No exceptions, please.

*Disc that arrive damaged (or as stipulated above) will only be replaced.